Terms and conditions
1. Our Cornell notebooks are produced and sold in packs of 10. These packs cannot be broken down into smaller increments.
2. The quantity entered above is for packs of 10 – for example, if you wanted to purchase 50 notebooks, you would enter a quantity of 5. Please double-check the variety and quantity you have selected before submitting your order.
3. Once your order is placed, it will be transmitted to our publishing partner, who will fulfil your order and dispatch it directly to you.
4. Any changes to your order must be made within 24 hours.
5. On average, notebook orders should be received within 3-7 working days depending on whether the books are in stock or need to be printed to order.
6. As notebook orders are fulfilled and dispatched by a third party, we do not have access to real-time delivery information. If your order hasn’t arrived within the specified timeframe, please contact us via email at email@example.com, and we will contact the publisher on your behalf.
7. Our Cornell notebooks cannot be delivered to addresses outside the UK mainland.
Returns and refunds
8. To initiate a return, please contact us via email at firstname.lastname@example.org quoting your invoice number.
9. Unless we or the publisher have made a mistake with your order or the product is faulty, returns are subject to a collection and restocking fee of £20 + VAT – this fee will be deducted from any credit/debit card refund or invoice credit we issue to you.
10. If your delivery is incorrect or the product is faulty, we will refund or replace your order as soon as possible at no additional cost to you.